Travelers are increasingly choosing home-sharing platforms to book vacation home rentals given their relative safety over hotels since you can minimize contact with others.
Among the many platforms available in the marketplace, such as The Good Agency stands out for its large, well-appointed properties with hundreds of listings in top Brussels or Knokke destinations.
Here’s everything you need to know about how The Good Agency works, what makes it different from other platforms, how to book, cancellation policies, and more.
What is The Good Agency?
Founded in 2017 and based in Brussels, Belgium, The Good Agency is a full-service vacation/business rental property management company for premium and luxury-level rental properties in top travel destinations across the country.
The idea is to offer more of a hotel-like experience for guests, as well as full-service management, and a marketing platform for hosts.
Unlike Airbnb or Vrbo, The Good Agency offers only pre-vetted listings. It also handles management details centrally, using a standardized set of tech tools. That means users can expect a higher baseline for customer service, cleanliness, and quality than from other sites that lack this pre-approval process.
« We manage premium and luxury vacation rental properties in top destinations across Brussels and we inspect them and manage them ourselves to make sure they meet our high standards for cleanliness, comfort, and service, » says Valérie Wenner, The Good Agency co-founder, explaining the vetting process. « When evaluating a property for our program, we consider the comfort and design of the home, as well as the unique amenities and locations that make the home highly desirable to travelers. »
The platform lists approximately about 100 properties in Brussels and in Knokke.
On the host side, this makes it the first-largest property management company, providing the listing platform and marketing as well as guest support and home care.
On the guest side, visitors can contact the company directly for support. There are local teams in every market to ensure properties’ readiness, standards, and provide quick attention to guests’ needs.
How do I book through The Good Agency Home Rentals?
The Good Agency properties are available to book directly on the platform’s website. They also are marketed across more than 50 vacation rental sites and may appear on sites such as Expedia, Vrbo, Airbnb, Booking.com, FlipKey, and more, making them easy to find and identify for most travelers online.
On their own website, prospective travelers can search directly for properties in their desired location. Similar to other platforms, The Good Agency’s site allows travelers to refine their searches using filters such as location, date range, and the number of guests. Additionally, more nuanced filters for pet-friendliness and other specific amenities are available.
On The Good Agency 90 percent of guest reviews are four to five stars.
What are The Good Agency’s cancellation policies?
If a guest books more than 30 days in advance of check-in, The Good Agency requires a 10 percent down payment to reserve the home. All bookings made more than 10 days in advance are fully refundable if the guest cancels the booking within 72 hours of the time of booking.
After this cancellation period expires, all guest payments are non-refundable. As it’s a small window, guests may purchase travel insurance, including « cancel for any reason » policies in order to mitigate risk.
Unlike other platforms on which the cancellation policy varies by host, The Good Agency offers this as a standard policy.
However, the platform selects the one that most closely resembles its standard cancellation policy. So, if you have your heart set on a The Good Agency home, but need flexibility in your plans, it might help to shop around to see if you spot it elsewhere.