{"id":432,"date":"2023-03-09T18:12:19","date_gmt":"2023-03-09T18:12:19","guid":{"rendered":"https:\/\/thegoodagencynew.wtb.agency\/?page_id=432"},"modified":"2026-02-22T09:04:51","modified_gmt":"2026-02-22T09:04:51","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/www.thegoodagency.eu\/en\/politique-de-confidentialite\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
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Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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This site collects certain personal data from its users.<\/p>\n

This document can be printed for viewing purposes using the print command in any browser's settings.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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Owner and controller:<\/h3>\n<\/div>\n<\/div>\n
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The Good Home
231, Avenue Louise \u2013 1050 Brussels<\/p>

Owner's contact email: info@thegoodagency.eu<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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Types of Data Collected<\/h3>\n<\/div>\n<\/div>\n
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The types of personal data that this site collects directly or through third parties include: cookies, usage data, email address, first name, last name, telephone number.<\/p>\n

Full details of each type of personal data collected are provided in the dedicated sections of this Privacy Policy or by specific explanatory texts published before the data collection.<\/p>\n

Personal data may be freely provided by the user, or, in the case of usage data, collected automatically when you use this site. Unless otherwise indicated, all data requested by this site are mandatory and their absence may make it impossible for this site to provide the services. In the event that this site specifies that certain data is not obligatory, users are free not to communicate it without having consequences on the availability or operation of the service.<\/p>\n

Users who have doubts about the mandatory personal data are encouraged to contact the Owner.
Any use of cookies \u2013 or other tracking tools \u2013 by this site or by the owners of third-party services used by this site is for the purpose of providing the service requested by the user, in addition to any other purposes described in this document and in the cookie policy, if available.<\/p>\n

Users are responsible for any personal data of third parties obtained, published or communicated through this site and confirm that they obtain the consent of the third party to provide the data to the Owner.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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Method and location of data processing<\/u><\/h3>\n<\/div>\n<\/div>\n
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Treatment methods<\/h4>\n<\/div>\n<\/div>\n
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The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of data. Data processing is carried out using computers or IT tools, following procedures and organizational modes closely related to the purposes indicated. In addition to the Owner, the data may be accessible, in certain cases, to certain categories of people responsible for the operation of this site (administration, sales, marketing, legal department, system administration) or to external parties (such as suppliers third party technical services, messaging services, hosting providers, IT companies, communications agencies) designated, where applicable, as subcontractors by the Owner. The updated list of these parts may be requested from the Owner at any time.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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Legal basis for processing<\/h4>\n<\/div>\n<\/div>\n
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The Owner may process personal data relating to users if one of the following conditions applies:<\/p>\n

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  • Users have given their consent for one or more specific purposes; Note: under certain laws, the Owner may be permitted to process personal data until the user objects ("opt-out"), without having to rely on consent or any of the following legal bases. However, this condition does not apply where the processing of personal data is subject to European data protection law;<\/li>\n
  • the provision of data is necessary for the performance of an agreement with the user or for any pre-contractual obligation of the latter;<\/li>\n
  • the processing is necessary to comply with a legal obligation to which the Owner is subject;<\/li>\n
  • the processing is related to a task carried out in the public interest or in the exercise of public authority vested in the Owner;<\/li>\n
  • the processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.<\/li>\n<\/ul>\n

    In any case, the Owner will happily help you clarify the specific legal basis that applies to the processing, and in particular whether the provision of personal data is a legal or contractual requirement, or a requirement necessary to enter into a contract.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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    Treatment locality<\/h4>\n<\/div>\n<\/div>\n
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    The data is processed at the headquarters of the Owner and in all other places where the parties responsible for the processing are located.<\/p>\n

    Depending on the user's location, data transfers may result in the transfer of the user's data to a country other than their own. To learn more about where such transferred data is processed, users can consult the section that contains details on the processing of personal data.<\/p>\n

    Users also have the right to know the legal basis of data transfers to a country outside the European Union or to any international organization governed by public international law or created by two or more countries, such as the UN, as well as the security measures taken by the Owner to safeguard their data. If such a transfer takes place, users can find out more by consulting the relevant sections of this document or inquire with the Owner using the information provided in the contact section.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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    Storage time<\/h4>\n<\/div>\n<\/div>\n
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    Personal data is processed and kept for as long as required for the purpose for which it was collected.<\/p>\n

    Therefore :<\/p>\n

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    • Personal data collected for purposes related to the execution of a contract between the Owner and the user must be retained until the contract is fully executed.<\/li>\n
    • Personal data collected for the purposes of the legitimate interests of the Owner shall be retained for as long as necessary to achieve those purposes. Users can find specific information regarding the legitimate interests pursued by the Owner in the relevant sections of this document or by contacting the Owner.<\/li>\n<\/ul>\n

      The Owner may be permitted to retain personal data for a longer period whenever the user has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain personal data for a longer period whenever this is required for the performance of a legal obligation or by order of an authority.<\/p>\n

      Once the retention period has expired, personal data will be deleted. Therefore, the right of access, the right of erasure, the right of rectification and the right to data portability cannot be applied after the expiration of the retention period.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      Purposes of processing<\/h3>\n<\/div>\n<\/div>\n
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      Data relating to the user is collected in order to enable the Owner to provide its service, to fulfill its obligations, to respond to law enforcement requests, to protect its rights and interests (or those of its Users or third parties). ), to detect any malicious or fraudulent activity, as well as the following: tag management, user database management, analytics, contact the user, advertising and web hosting and backend infrastructure.<\/p>\n

      To obtain precise information on the personal data used for each purpose, the user can consult the \u201cmore information on the processing of personal data\u201d section.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      Detailed information on the processing of Personal Data<\/h3>\n<\/div>\n<\/div>\n
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      Personal data is collected for the following purposes using several services:<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      Analyzes<\/h4>\n<\/div>\n<\/div>\n
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      Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.<\/p>\n

      The services contained in this part allow the Owner to monitor and analyze web traffic and track changes in User behavior.
      Google Analytics (Google Inc.)
      Google Analytics is a web analytics service provided by Google Inc. ("Google"). Google uses the data collected to track and analyze the use of this website, prepare reports on its activities, and share them with other Google services. Google may use the collected data to contextualize and personalize the ads on its own advertising network.
      Personal data collected: cookies, usage data.
      Place of processing: United States \u2013 Privacy Policy \u2013 Opt-out option.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      Contact the User<\/u><\/h4>\n<\/div>\n<\/div>\n
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      Contact form (This Application)<\/h5>\n<\/div>\n<\/div>\n
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      By completing the contact form with their data, the user authorizes the use of this information by this site for the purposes of responding to requests for information, quotes or any other request as indicated in the header of the form.
      Personal data collected: email address, last name, first name and telephone number.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      User database management<\/h4>\n<\/div>\n<\/div>\n
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      This type of service allows the Owner to create user profiles based on an email address, a personal name or other information provided by the user to this site, and to track the activities of the latter by through analytical features. This personal data may also be compared to publicly available information about the user, such as social media profiles, and used to create private profiles that the Owner can view and use to improve this site. Some of these services may also enable the sending of timed messages to the user, such as emails based on specific actions taken on that site.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      Tag management<\/h4>\n<\/div>\n<\/div>\n
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      This type of service allows the Owner to manage the necessary tags or scripts on this site centrally.
      Therefore, user data passes through these services, which could result in the retention of this data.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      Web hosting and backend infrastructure<\/h4>\n<\/div>\n<\/div>\n
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      These types of services are intended to host data and files that enable this site to function and be distributed and to provide ready-made infrastructure for specific functions or parts of this site to operate. Some of these services operate through geographically dispersed servers, making it difficult to determine the actual location where personal data is stored.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      User Rights<\/h3>\n<\/div>\n<\/div>\n
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      Users may exercise certain rights regarding their data processed by the Owner.
      In particular, users have the right to do the following:<\/p>\n

      \u2013 Withdraw their consent at any time. Users have the right to withdraw their consent if they have already given their consent to the processing of their personal data.
      \u2013 Objecting to the processing of their data. Users have the right to object to the processing of their data if the processing is carried out on a legal basis other than consent. Further details are provided in the relevant section below.
      Accessing their data. Users have the right to know if their data is being processed by the Owner, to obtain information on certain aspects of the processing, and to obtain a copy of the data being processed.
      \u2013 Verify and obtain a correction. Users have the right to verify the accuracy of their data and to request that it be updated or corrected.
      \u2013 Limit the processing of their data. Users have the right, under certain conditions, to limit the processing of their data. In this case, the Owner will process their Data only for storage purposes.
      \u2013 To have their personal data deleted or erased. Users have the right, under certain conditions, to obtain the erasure of their data from the Owner.
      \u2013 Retrieve their data and transfer it to another data controller. Users have the right to retrieve their data in a structured, commonly used, and machine-readable format and, where technically feasible, to transmit it to another data controller without hindrance. This provision applies provided that the data is processed by automated means and that the processing is based on the user's consent, on a contract to which the user is a party, or on pre-contractual obligations.
      \u2013 File a complaint. Users have the right to file a complaint with their competent data protection authority.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      Information regarding the right to object to processing<\/h4>\n<\/div>\n<\/div>\n
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      When personal data is processed in the public interest, in the exercise of official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a related reason. to their particular situation which must justify this opposition.<\/p>\n

      Users should be aware, however, that if their personal data is processed for direct marketing purposes, they can object to this processing at any time without any justification. To find out whether the Owner processes personal data for direct marketing purposes, users can refer to the corresponding sections of this document.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      How to exercise these rights<\/h4>\n<\/div>\n<\/div>\n
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      Any request to exercise user rights can be addressed to the Owner using the contact details provided in this document. These requests can be made free of charge and will be studied by the Owner as soon as possible and always within one month.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      Additional information on Data processing and collection<\/h3>\n<\/div>\n<\/div>\n
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      Lawsuit<\/h4>\n<\/div>\n<\/div>\n
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      The user's personal data may be used for legal purposes by the Owner in court or in steps that may lead to legal action arising from inappropriate use of this site or related services. The user is aware that the Owner may be required to reveal personal data at the request of public authorities.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      Additional information regarding the User's Personal Data<\/h4>\n<\/div>\n<\/div>\n
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      In addition to the information contained in this privacy policy, this site may provide the user with additional information and contextual information regarding particular services or the collection and processing of personal data.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      System logs and maintenance<\/h4>\n<\/div>\n<\/div>\n
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      For operation and maintenance purposes, this site and any third-party services may collect files that record interactions with this site (system logs) or use other personal data (such as IP address) for this purpose.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      Information not included in this policy<\/h4>\n<\/div>\n<\/div>\n
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      Further information regarding the collection or processing of personal data may be requested from the Owner at any time. Please see the contact details at the beginning of this document.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      How "Do Not Track" requests are processed<\/h4>\n<\/div>\n<\/div>\n
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      This site does not support "Do Not Track" requests. Refer to the privacy policies of third-party services to determine whether or not they honor "Do Not Track" requests.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      Changes to this Privacy Policy<\/h4>\n<\/div>\n<\/div>\n
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      The Owner reserves the right to make changes to this privacy policy, at any time, by informing its users on this page and possibly in this website or \u2013 as far as technically and legally possible \u2013 by sending a notification to users through the contact details available to the Owner. It is strongly recommended that you check this page frequently, referring to the date of last modification indicated at the bottom. If the modifications influence the processing activities carried out on the basis of the user's consent, the Owner must collect new consent from the user when necessary.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      Definitions and legal references<\/u><\/h4>\n<\/div>\n<\/div>\n
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      Personal data (or data)<\/h5>\n<\/div>\n<\/div>\n
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      Any information which, directly, indirectly or in connection with other information \u2013 including a personal identification number \u2013 allows the identification or identifiability of a natural person.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      Usage data<\/h5>\n<\/div>\n<\/div>\n
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      Information collected automatically by this site (or by third party services employed by this site), which may include the IP addresses or domain names of computers used by users who use this site Uniform Resource Identifier (URI) addresses resource), the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server response (favorable result, error, etc.), the country of origin, the characteristics of the browser and operating system used by the user, the various details relating to the time per visit (e.g. time spent on each page in this site) and the details relating to the path tracked in this site with special reference to the sequence of pages visited, and other parameters regarding the user's operating system or computer environment.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      User<\/h5>\n<\/div>\n<\/div>\n
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      The person using this site who, unless otherwise stated, is the data subject.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      Concerned person<\/h5>\n<\/div>\n<\/div>\n
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      The natural person to whom the personal data refers.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      Data Processor (or Data Controller)<\/h5>\n<\/div>\n<\/div>\n
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      The natural or legal person, public authority, institution or other body which processes personal data on behalf of the Controller, as described in this privacy policy.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      Data controller (or Owner)<\/h5>\n<\/div>\n<\/div>\n
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      The natural or legal person, public authority, institution or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data, including security measures concerning the operation and use of this site. Unless otherwise stated, the Data Controller is the Owner of this site.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      This site<\/h5>\n<\/div>\n<\/div>\n
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      The means by which the user's personal data is collected and processed.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      Service<\/h5>\n<\/div>\n<\/div>\n
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      The service provided by this site as described in the relevant terms (if any) and on this site.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      European Union (or EU)<\/h5>\n<\/div>\n<\/div>\n
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      Unless otherwise stated, all references herein to the European Union include all current member states of the European Union and the European Economic Area.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      Cookies<\/h5>\n<\/div>\n<\/div>\n
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      Small sets of data stored on the user's device.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      legal information<\/h5>\n<\/div>\n<\/div>\n
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      This privacy policy has been prepared in accordance with the provisions of several legislations, in particular article 13\/14 of European regulation 2016\/679 (general data protection regulation).<\/p>\n

      This privacy policy applies only to this site, unless otherwise stated herein.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      Cookie Policy<\/h2>\n<\/div>\n<\/div>\n
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      Cookies consist of portions of code installed in the browser that help the Owner provide the Services for the purposes described. Certain purposes for installing Cookies may also require the User's consent.
      Where the installation of Cookies is based on consent, such consent may be freely withdrawn at any time by following the instructions provided herein.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      Technical cookies and statistical aggregate cookies<\/u><\/h3>\n<\/div>\n<\/div>\n
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      Activity strictly necessary for the operation of the service<\/h5>\n<\/div>\n<\/div>\n
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      This Application uses Cookies to record the User's session and carry out other activities strictly necessary for the operation of this Application, for example with regard to traffic distribution.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      Activity regarding saving preferences, optimization and statistics<\/h5>\n<\/div>\n<\/div>\n
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      This Application uses Cookies to save browsing preferences and optimize the User's browsing experience. Among these Cookies, we find, for example, those which define language and currency preferences or those for the management of internal statistics used directly by the Site Owner.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      Other types of Cookies or third parties that install Cookies<\/h3>\n<\/div>\n<\/div>\n
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      Some services listed below collect statistics in anonymous and aggregated form, and may not require User consent or be managed directly by the Owner, depending on how they are described, without the assistance of third parties.<\/p>\n

      In the event that the tools indicated below are services managed by third parties, these could \u2013 in addition to what is specified in this policy and without the knowledge of the Owner \u2013 be used to track browsing habits users. Please see the privacy policy of the services listed for further information.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      Analyzes<\/h5>\n<\/div>\n<\/div>\n
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      The services contained in this part allow the Owner to monitor and analyze web traffic and track changes in User behavior.
      Google Analytics (Google Inc.)
      Google Analytics is a web analytics service provided by Google Inc. ("Google"). Google uses the collected data to track and analyze the use of this Application, prepare reports on its activities, and share them with other Google services. Google may use the collected data to contextualize and personalize the ads on its own advertising network.
      Personal data collected: Cookies and Usage Data.
      Place of processing: United States \u2013 Privacy Policy \u2013 Opt-out option.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      How to give or withdraw consent to the installation of Cookies<\/h3>\n<\/div>\n<\/div>\n
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      In addition to what is stated in this document, users can manage their cookie preferences directly from their browser and prevent, for example, third parties from installing them. Browser preferences also allow users to delete previously installed cookies, including those that may have recorded the initial consent to the installation of cookies by this website. Users can find information on how to manage cookies in the most commonly used browsers at the following addresses: Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Internet Explorer.<\/p>\n

      With regard to Cookies installed by third parties, Users can manage their preferences and withdraw their consent by clicking on the corresponding deactivation link (if provided), using the means provided in the privacy policy of the third party or by contacting the third party.<\/p>\n

      Notwithstanding the foregoing, Users are advised that they can follow the instructions provided by YourOnlineChoices (Europe), the Network Advertising Initiative (USA), the Digital Advertising Alliance (USA), the DAAC (Canada), the DDAI (Japan), links to which are provided below, or other similar services. These initiatives allow Users to select their tracking preferences for most advertising tools. The Owner therefore recommends that Users utilize these resources in addition to the information provided in this document.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      Owner and Data Controller<\/h3>\n<\/div>\n<\/div>\n
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      The Good Home 111 rue de la P\u00eacherie, 1180 Uccle<\/p>\n

      Owner's contact email: info@thegoodagency.eu<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      Since the installation of third-party Cookies and other tracking systems by the services used in this Application cannot be technically controlled by the Owner, any specific reference to Cookies and tracking systems installed by third parties must be considered indicative. In order to obtain complete information, the User is invited to consult the privacy policy of the third-party services indicated in this document.
      Given the objective complexity linked to the identification of technologies based on Cookies, Users are invited to contact the Owner if they wish to receive further information on the use of Cookies by this Application.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      Definitions and legal references<\/h2>\n<\/div>\n<\/div>\n
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      Personal data (or Data)<\/strong>
      Any information which, directly, indirectly or in connection with other information \u2013 including a personal identification number \u2013 allows the identification or identifiability of a natural person.<\/p>\n

      Usage data<\/strong>
      Information collected automatically by this site (or by third party services employed by this site), which may include the IP addresses or domain names of computers used by users who use this site, Uniform Resource Identifier (URI) addresses uniform resource), the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server response (favorable result, error, etc.) , the country of origin, the characteristics of the browser and operating system used by the user, the various details relating to the time per visit (e.g. time spent on each page within the site) and the details relating to the path followed within the site with special reference to the sequence of pages visited, and other parameters concerning the user's operating system or computer environment.<\/p>\n

      User<\/strong>
      The person using this site who, unless otherwise stated, is the Data Subject.<\/p>\n

      Concerned person<\/strong>
      The natural person to whom the Personal Data refers.<\/p>\n

      Data Processor (or Data Controller)<\/strong>
      The natural or legal person, public authority, institution or other body which processes Personal Data on behalf of the Data Controller, as described in this privacy policy.<\/p>\n

      Data controller (or Owner)<\/strong>
      The natural or legal person, public authority, institution or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this site. Unless otherwise stated, the Data Controller is the Owner of this site<\/p>\n

      This site<\/strong>
      The means by which the user's Personal Data is collected and processed.<\/p>\n

      Service<\/strong>
      The service provided by this site as described in the relevant terms (if any) and on this site\/application.<\/p>\n

      European Union (or EU)<\/strong>
      Unless otherwise stated, all references herein to the European Union include all current member states of the European Union and the European Economic Area.<\/p>\n

      Cookies<\/strong>
      Small sets of data stored on the user's device.<\/p>\n

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      To request erasure of your data<\/h3>\n<\/div>\n<\/div>\n
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